Help and contact
Support
Need help with Makaron? Send a short note and include your account email, device, and the project or purchase details when relevant.
We usually need your Makaron account email and a brief description of the issue.
Account and login
Email us if you cannot sign in, need help with a review account, or want to delete your account.
Projects and generated media
Include the project link, approximate time, and what you expected to happen when reporting an editing or generation issue.
Credits, top-ups, and subscriptions
For iOS purchases, include the Apple receipt or transaction time. For web purchases, include the Stripe receipt or account email.
Safety and privacy
For data deletion or privacy requests, contact us from the email address tied to your Makaron account.